Shipping policy

Shipping Policy

Last Updated 01/11/2023

Thank you for choosing The Wild Glen for your wellness and self-care needs. We want to make sure your shopping experience is as smooth as possible. Please take a moment to review our shipping policy, and if you have any questions, feel free to reach out to our customer support team.

1. Order Processing Time:

  • All orders are typically processed within 1-3 business days. Please allow extra time during promotional periods or holidays.

2. Shipping Methods:

  • We currently offer standard shipping options to locations within Ireland. For international shipping, please contact us for more information.

3. Shipping Rates:

  • Shipping rates are calculated based on your location and the weight of the items in your order. You can view the shipping cost at checkout before finalizing your purchase.

4. Estimated Delivery Time:

  • Delivery times may vary based on your location. Typically, orders within Ireland should arrive within 3-5 business days after processing. For international orders, please allow for additional delivery time.

5. Order Tracking:

  • You will receive a shipping confirmation email once your order has been shipped. 

6. Delivery Address:

  • Please ensure that the delivery address you provide is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Delays or Issues:

  • While we do our best to ensure timely delivery, please note that occasional delays due to unforeseen circumstances may occur. We appreciate your patience in such situations.

8. Lost or Stolen Packages:

  • The Wild Glen is not responsible for lost or stolen packages after they have been marked as delivered by the courier. If you encounter any issues, please contact the courier directly to resolve the matter.

9. Returns and Refunds:

  • For information on our return and refund policy, please refer to our dedicated page on returns and refunds.

Contact Us: If you have any questions or concerns regarding our shipping policy or your order's delivery, please don't hesitate to reach out to our customer support team at thewildglen@gmail.com

Thank you for choosing The Wild Glen for your wellness and self-care needs. We appreciate your trust in us.

Please note that this shipping policy is subject to change, and any updates will be posted on our website. We recommend reviewing our policies periodically.